System administrator (Uganda)

TITAN-FZCO is a fast-growing international company focused on developing and implementing cutting-edge IT solutions and infrastructure projects for governments. With a strong presence in Africa, Kazakhstan, Russia, and other regions, we are committed to driving digital transformation and creating smart and sustainable cities.

We are seeking a highly motivated and skilled System Administrator to join our team and support daily business in our subsidiary Kampala (Uganda). This role requires a strong command of both technical expertise and communication skills, as you will be supporting users and maintaining critical infrastructure.

Job Summary:

The System Administrator will be responsible for the day-to-day operation and maintenance of our IT infrastructure. This includes providing user support, administering servers and network equipment, and ensuring the smooth running of our systems. A solid understanding of GDPR and excellent communication skills are essential.

Responsibilities:

• Provide technical support to end-users, troubleshooting hardware and software issues.

• Administer and maintain the existing IT infrastructure, including servers, network devices, and software applications.

• Implement and manage Active Directory, MS Exchange, VMware, Citrix, and other relevant software.

• Ensure the security and integrity of company data, adhering to GDPR guidelines.

• Manage and maintain hardware, including APC, Eaton Powerware, AXIS, Allied Telesys, HP, Dell, Mikrotik, CISCO, ASA, CME, CUCM, NetApp, Unifi, EMC, Veritas, and VBR equipment.

• Complete assigned tasks and projects efficiently and effectively.

• Proactively identify and resolve potential IT issues.

Required Skills and Experience:

• Essential: Fluency in English (B2 level or higher) – both written and spoken.

• Essential: Knowledge of GDPR (General Data Protection Regulation).

• Proven experience in administering Active Directory, DFS, GPO, DNS, DHCP, WSUS, MS Exchange, TCP/IP, VLAN, QoS, NAT, VPN, EasyVPN, LAN/WAN, Routing, VoIP, SIP, h.323, WLC, Proxy, Citrix, VMware, SEP, and electronic document management systems.

• Hands-on experience with hardware from vendors such as APC, Eaton Powerware, AXIS, Allied Telesys, HP, Dell, Mikrotik, CISCO, ASA, CME, CUCM, NetApp, Unifi, EMC, Veritas, and VBR.

• Strong problem-solving and troubleshooting skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

Conditions:

• Competitive salary

• Opportunities for professional development and growth

• Modern apartments are provided in Kampala, the capital of Uganda.